How to ask for help and advice

Use this forum to discuss any question or topic not included under the specialty headings.

How to ask for help and advice

Postby Tortoise Trust » Fri Jun 26, 2009 5:26 am

When asking for help and advice, please use clear subject lines, for example "feeding problem", "sleepy tortoise", "hibernation problem", etc.

This gets your message noticed and helps the moderators to direct your post to the correct section.

To give accurate advice, we need accurate background information. This includes:

1) How exactly are you keeping this tortoise? That means, we need details of:

a) Housing, including what substrate (bedding) is in use
b) Heat, light and temperatures

2) Diet

3) What species? (If you are not sure, post a photo and we will identify for you)

4) What is the history? Has the tortoise seen a vet? When was it last acting normally, etc?

5) Any other information or symptoms that you think might be relevant.

We cannot advise properly without sufficient information to go on. It really helps if you include photos, not only of the tortoise, but the habitats you are using.

The more information you can give us, the better. We have many expert-level members here with decades of experience. We're ready to help, but you have to help us by giving us enough background on the problem.

The answers to many housing, feeding and health questions can be found if you study the Tortoise Trust online library:

You may also find our basic tortoise care guide very helpful in answering many common problems: ... es_web.pdf

We do also have a new book out specifically aimed at beginners which is available via Amazon: ... 442&sr=8-1

Also a more advanced, but still very easy to understand guide for Kindle (and PC/Mac): ... d_i=468294

These books address many common problems that confront those new to keeping tortoises and all of the advice is presented in a very easy-to-understand format.

Andy C. Highfield
Tortoise Trust
Tortoise Trust
Posts: 8895
Joined: Thu Mar 12, 2009 6:07 pm
Location: Almeria, Spain

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