Activation Email

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Activation Email

Postby Tortoise Trust » Tue Aug 04, 2009 11:31 am

Please CHECK YOUR SPAM FOLDER or BULK MAIL FOLDER for these.

They are sent out automatically as soon as your account is activated.

We get a lot of people saying they have not received it yet. In most cases, it is then found in their spam folder.

Even if it is not there, TRY LOGGING ON with your user name/password. If you have been activated, you will be able to. If not, you may see a message indicating if there is a specific problem.

We try to activate accounts as quickly as possible, but if you are in a different time zone, for example, there may be a few hours delay.

I would also point out that activation may be delayed (or refused) if:

1) Your user name violates our rules
2) You are using an email provider associated with large amounts of SPAM (Gmail, .ru or .cn domains, etc.). If this is the case, and you are a genuine user, please contact the mods and we will remove any block.

Andy
Tortoise Trust
 
Posts: 8866
Joined: Thu Mar 12, 2009 6:07 pm
Location: Almeria, Spain

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